Reviews are one of the strongest inputs an answer engine reads about a local business, and most service businesses finish work every week without ever asking. This sets up the asking, automatically, in a form each platform actually permits. $500 to set it up, $250 a month to run it.
One caveat up front, because it shapes the product: we do not control who writes a review, what they say, or whether they write one at all. What we control is that the request goes out every time, promptly, to everyone — which is the part most businesses never get to.
Because roughly three-quarters of what an assistant cites about a local business comes from somewhere other than that business’s own website — directories, profiles, and best-of lists. In our own south-valley roofing audit, the pages engines quoted led with a star rating and a review count before anything else, and Yelp is now licensed directly into ChatGPT. A firm can have the deepest site in its market and still lose the answer to a competitor with more recent reviews.
That is the whole case for this add-on, and it is also its limit. Review volume is one input among several. It is a cheaper one to compete on than content or media spend, which is why it is worth doing deliberately rather than hoping customers remember.
A request fires when a job is marked complete — from your field-service software if you run one, or from a simple completion step if you don’t. No batch sends, no lists, no scraping.
A short text or email, in your voice, with a direct link to the profile you want to grow. Sent once, with at most one reminder, then it stops.
Every completed job, not a filtered subset. Screening customers by predicted rating is called review gating, it violates Google’s policies, and we do not build it.
Drafted responses for the reviews you get, good and bad, so replying takes a minute instead of an evening. You send them.
Business texting requires A2P 10DLC registration or the carriers filter it. We file the brand and campaign and wait out the approval, which takes one to three weeks.
Requests sent, reviews received, current rating and count — a one-page line that comes with this add-on. If you also run the visibility monitor, it sits beside the visibility number so the two can be read together.
The unglamorous version, in plain words, because the ways a review programme goes wrong are worse than the ways it goes slowly.
The honest expectation: a business that finishes ten jobs a week and has never asked will see its count and its recency change over a couple of months. A business already asking by hand, consistently, will see less — the gain there is that it keeps happening on the weeks everyone is busy. We will tell you which one you are on the call, and if you are already doing this well, we will say so rather than sell it.
If you run Housecall Pro, Jobber, or ServiceTitan, review automation is already built into it. Configuring what you own is part of setup and often the whole job — it is cheaper for you than anything we would build, so that is what we do.
$500 one-time setup, then $250 a month. Setup covers the copy, the trigger, the platform configuration, and the A2P registration. The monthly covers running it, the reply templates, and the monthly line on requests and reviews.
An automated review request that goes out after every completed job, in a form each platform permits. It is $500 to set up and $250 a month to run. Setup covers the message copy, the trigger from your job workflow, the platform configuration, and the A2P 10DLC registration that business texting requires. The monthly covers running it, reply templates for the reviews you receive, and a one-page monthly line showing requests sent, reviews received, and your current rating and count. If you also run the visibility monitor, that line sits inside its report instead of arriving on its own.
It gets everyone asked, every time, which is the part most businesses miss — but we do not promise a number. Whether someone writes a review is their decision. A business that finishes ten jobs a week and has never asked usually sees its count and recency change over a couple of months; a business already asking by hand consistently sees less, and the value there is that it keeps happening during the busy weeks. We will tell you which one you look like before you buy.
No, because of what it deliberately does not do. Asking every customer for an honest review is permitted on every major platform. What is not permitted is gating — screening customers by expected rating and only asking the happy ones — along with incentives, written or bought reviews, and anything AI-generated posing as a customer. We do not build any of it, and a profile suspended for gating costs more than the reviews were worth.
Because most of the setup is one-time work that has to be done properly once: writing the request copy for your trade, wiring the trigger to your job workflow, configuring the platform, and filing the A2P 10DLC brand and campaign registration, which takes one to three weeks to approve and cannot be rushed. If you already run Housecall Pro, Jobber, or ServiceTitan, much of the setup is configuring the automation you are already paying for rather than building anything new.
No. You get drafted replies for good reviews and bad ones so responding takes a minute, but a person on your side sends them. That is a firm line rather than a limitation of the product: no AI conducts a conversation with a customer here. A templated reply a human sends is fine; an unattended bot answering your customers is not something we will build.
It is the carrier registration that business text messages need in the United States. Without it, texts from a regular ten-digit number get filtered before they arrive, so the requests simply do not land. Registration takes one to three weeks and carries a small carrier fee, which we pass through at cost. If you would rather not text at all, the engine can run on email only and skip the registration entirely.
It was, until 2026-09-06. Found First is now a one-time build covering five of the seven levers, and the two that only work by repetition — reviews and monthly monitoring — are sold as add-ons. That means the build has no retainer at all, and the only recurring money is the part you can stop any month. Clients whose engagement already included reviews keep it on their existing terms and are not billed the add-on.
Yes. It does not require the $99 audit, the monitor, or Found First. It is the one thing on this site that helps whether or not an AI engine ever mentions you, because the same reviews are read by the customers who find you the ordinary way.